Which of the following is crucial for patient-centered care in URAC standards?

Transparency in treatment options is crucial for patient-centered care as it fosters informed decision-making and empowers patients in their healthcare journey. When patients understand the various treatment options available, including the risks, benefits, and potential outcomes, they can make choices that align with their personal values and preferences. This aspect of care not only builds trust between patients and healthcare providers but also enhances the overall patient experience, as individuals feel more involved and valued in their treatment process.

In contrast, while discounted services for uninsured patients and the promotion of optional services may be beneficial in certain contexts, they do not directly address the core principle of patient-centered care as thoroughly as transparency does. Limiting patient interaction with staff can lead to a lack of communication and support, which is counter to the goals of patient-centered care. Hence, transparency in treatment options stands out as a fundamental component of effective patient-centered practices in accordance with URAC standards.