What type of communication does URAC advocate for between patients and healthcare organizations?

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URAC advocates for regular and transparent communication between patients and healthcare organizations. This approach is essential because it fosters an environment of trust and supports better understanding of health information, treatment options, and care processes. Regular communication ensures that patients are kept informed about their care, any changes in their treatment plans, and ways to manage their health effectively.

Moreover, transparency in communication empowers patients to be active participants in their healthcare, which can lead to improved outcomes. When patients feel they can openly communicate with their healthcare providers, it leads to better adherence to treatment plans and enhances satisfaction with the overall healthcare experience.

Options suggesting minimal, limited, or only written communication do not align with the principles of effective patient engagement and are less likely to promote a comprehensive understanding of health-related matters.

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