What method does URAC suggest for maintaining patient engagement?

Maintaining patient engagement is crucial for effective healthcare delivery and improved outcomes. The approach suggested by URAC emphasizes the importance of regular follow-ups and communication that is customized to meet the individual needs of patients. This method fosters a relationship of trust and support, encouraging patients to actively participate in their care.

Regular follow-ups can involve personal interactions, phone calls, or messages that check in on the patient's progress, address concerns, and provide encouragement. Tailored communication acknowledges that each patient has unique needs, preferences, and circumstances, which makes them feel valued and understood. This personalized approach is more likely to motivate patients to stay involved in their treatment plans and health management, leading to better adherence and satisfaction.

Engaging patients through continuous and responsive communication helps to build a supportive environment, making it easier for them to reach out with questions, express worries, or seek help when needed. This proactive engagement model is associated with better health outcomes and overall patient satisfaction, making it a fundamental aspect of patient-centered care practices advocated by URAC.