What aspect of healthcare does URAC's "patient-centered services" standard emphasize?

The emphasis of URAC's "patient-centered services" standard is on tailoring care to meet individual patient needs and preferences. This approach prioritizes the unique circumstances of each patient, recognizing that healthcare should not be one-size-fits-all. By understanding and accommodating patients' personal preferences, values, and needs, healthcare providers can improve the overall patient experience and outcomes. This standard encourages healthcare organizations to actively engage with patients to ensure that their care respects and aligns with their individual goals and circumstances.

Focusing on tailored care can lead to increased patient satisfaction, better adherence to treatment plans, and improved clinical outcomes, as patients are more likely to engage in their own healthcare when it reflects their personal needs and preferences. This approach is a fundamental shift in healthcare that seeks to enhance the relationship between patients and providers, ensuring that care is not only effective but also respectful and responsive.