How does URAC define 'service delivery' standards?

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URAC defines 'service delivery' standards as criteria that guide the provision of care and support to patients. This definition is rooted in the organization’s commitment to ensuring that healthcare services are delivered effectively and safely, prioritizing the well-being of patients. These standards encompass various aspects of patient care, including access to services, quality of care, and overall patient experience. The focus is on aligning healthcare practices with best practices and regulatory requirements to enhance patient health outcomes.

In contrast, the other options do not align with URAC's emphasis on comprehensive patient care. For instance, focusing solely on financial outcomes would not address the importance of delivering high-quality and compassionate care. Similarly, prioritizing efficiency over patient care would likely compromise the overall patient experience, and excluding patient input would disregard the fundamental principle that patient feedback is crucial for improving healthcare services. Thus, the definition provided in the correct choice encapsulates URAC's holistic approach to healthcare delivery standards.

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